WHO ARE WE

Our website is: https://wiebendesign.dk.

PAYMENT

At Wieben Design you can pay with credit/debit card. You can also select brank transfer. When you pay with credit/debit card, you are always protected against misuse. You have the option to reject a payment when you receive your payment summary. You have no deductible in the event that your card is misused when purchasing from Wieben Design as we use SSL (Secure Socket Layer) in our payment system. Thus, you are better secured than in psysical world, where you have a deductible of 1200 DKK. when your credit/debit card is misused using the PIN code.

PRICES AND DELIVERY

When purchasing from Wieben Design, these conditions apply. Expected delivery time is 2-5 working days or as directed by the item. All deliveries to addresses in DK will be charged a shipping cost of 39 DKK or higher depending on the weight. For small deliveries, Post Danmark is used. For shipping costs abroad, please contact Wieben Design. All prices are net cash payment in DKK. Incl. VAT, excl. shipping unless otherwise stated. We reserve the right to make printing errors, sold out items, delivery failures, price and price changes as well as changes in product specifications. All information on our website: www.wiebendesign.dk is to be considered as indicative, including prices, stock, specifications and illustrations. Wieben Design cannot be bound by stated prices or stock status. Some items are delivered as ordered items against prepayment and these are sold, provided that the customer himself has sufficient knowledge of the product and its use.
 

GUARANTEE

Wieben Design gives a 24-month warranty on all products sold. The right of complaint applies to manufacturing and material defects and applies from the invoice date. The right of complaint lapses in the event of incorrect use, wear and tear, unauthorised repair or lack of maintenance. For warranty repairs within the complaint period, the purchase invoice or a copy thereof must be presented upon submission. Otherwise, repairs will be made at applicable rates. If an item is returned for warranty repair and no defects are found, a troubleshooting fee will be charged. Complaints regarding defects and deficiencies must be notified to Wieben Design within 8 days after the defect was or should have been found. Obvious errors and omissions that should have been found upon receipt of the item must always be reported within 8 days of receipt. Upon receipt, the shipment must be examined for transport damage and notified to the tansport company upon receipt of the consignee. Wieben Design reserves the right to rectify errors and omissions in a delivered product or exchange for a similar product. No compensations is provided. Wieben Design is not responsible for any delay due to the repair or replacement.
 

RIGHT TO WITHDRAW/RIGHT OF RETURN

There is a full right of return on goods for 14 days from the time of receipt. If a customer wants to return an item, it is a good idea to contact Wieben Design before the 14 days have passed either by phone or email (info@WiebenDesign.dk). Wieben Design issues a return number which the customer can affix to the item. In order to return the item, it must be in original and unopened packaging. If this is not the case, Wieben Design reserves the right to refuse the return. If the goods are in order, the amount of the good is transferred electronically to the customer. When returning cases, customers are asked to state the registration number and account to which the amount is to be transferred.

 

FORCE MAJEURE

Any order is received subject to force majeure, including war, civil unrest, natural disasters, strikes and lockouts, failing supplies of raw materials, fire, damage to Wieben Design or our suppliers´ production equipment, failing transportation, import and export conditions and any other event preventing/limits us in delivering the product or in providing the service in question. Any deviation from the general conditions can only take place with a written permission of Wieben Design.

What and why we collect personal data

 

COMMENTS

When visitors post comments on the site, we collect the data displayed in the comment form, as well as the visitor´s IP address and the browser´s user agent string to help detect spam. An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you use it. The Gravatar Service Privacy Policy is available here: http://automattic.com/privacy/. After approving your comment, your profile picture will be visible to the public along with your comment.

 

MEDIA

If you are uploading images to the site, you should not upload data (EXIF GPS) included. Site visitors can download images on the site.

 

CONTACT FORMS

COOKIES

If you write a comment on our website, you can choose to store your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your information again when writing another comment. These cookies will last for a year. If you have an account and you log in to this website, we will create a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is removed when you close the browser. When you log in, we will set up a number of cookies and store your login information and your choices of screen display. Login cookies last for 2 days, and screen selection cookies last for one year. If you select “remember me”, your login will last for two weeks. If you log out of your account, the login cookies will disappear.  If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply provides the post ID of the article you just edited. It expires after 1 day.

 

NESTED CONTENT FROM OTHER WEBSITES

Articles on this site may contain embedded content (such as videos, images, articles, etc.). Nested content from other sites behaves in exactly the same way as if the visitor has visited the other site. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including tracking of your interaction with the embedded content if you have an account, which are logged into that site.

ANALYTICS

Who we share your data with. How long we store your data.

If you leave a comment, comments ad its metadata will be preserved indefinitely. This is so we can recognise and approve any follow-up comment automatically instead of having them in a moderation queue. For users who register on our website (if any), we also store the personal information they provide to their user profile. All users can view, edit, or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit that information.

 

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA

If you have an account on this site, or have written comments, you can request an exported file with the personal data we have about you, including all data you have given us. You can also request that we delete all personal data we have about you. This does not include any data that we are required to store for administrative, legal or security reasons.

 

WHERE DO WE SEND YOUR DATA?

Visitor comments may be verified by an automated spam recognition service.

Your contact information. More info. How we protect your data. What data breach produces we have in place. Which third parties we receive data from. Which automated decisions and/or profiling we make with user data. Industry regulatory requirements for submission.

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